Do you enjoy having a positive impact on peoples lives? Do you thrive on a team? Do you enjoy helping other celebrate on some of the best days of their lives. Looking for a part time weekend job? If so, you might be a perfect fit to join our team!
Ladies and gentlemen, meet Alex, the photo booth guru of the central coast. We are incredibly excited to have him on our team. He’s a fantastic person and incredibly skilled. He’s got a background in technology, and training people on customer service. He’s exactly the leader we were hoping to find. We literally opened a bottle of champagne to celebrate the day he came on board (true story).
We are so excited to be a part of this event, Celebrate a year of accomplishments with a done-for-you holiday party that will be all the buzz! Along with the venue Loriana, we’ve set aside eight nights in December for an exclusive, turnkey holiday experience for parties from 100 to 350 guests. The details are handled—from the valet greeting your guests as they arrive to a mouth-watering dessert display that will end the night on a sweet note.
We’ve partnered with best-in-industry vendors to make sure that this will be your best holiday party ever!
“Loriana is one of thee most gorgeous venues on the Central Coast!
If you are looking for a magical place to host an event, look no further!”
Venue: Loriana
Catering: Flora & Fauna
Bar Service: Copper & Crystal
DJ & AV Services: Kramer Events
Floral Design: Flourish Event & Floral Design
Lounges & Decor: Avenue 12
Rentals: All About Events
Valet Service: Lush Limo
PHOTO MOSAIC You can now engage your guests with a unique experience at your next event that they’ll never forget, and you’ll be left with a lasting memory of an image of your choice!
We have recently launched our Photo Mosaic feature, and it’s already created quite a buzz at some local events!
With this program, all photos captured at your event, via your Classic Photo Booth, Infinite Photo Boothor social media hashtags will be printed. Each photo is automatically printed onsite with a unique code, so guests can find exactly where to place their photo on the mosaic creating a masterpiece one frame at a time.
Last month was huge for us at Kramer Events! A big THANK YOU to our team, our sponsors, the SLO Chamber staff & members, and our event industry peers for supporting us in throwing a super successful mixer and industry after party!
We debuted several new services at the mixer and after party including our overhead Fairy / Twinkle Lighting, Photo Mosaic, Low Lying Fog Effect, Safe Indoor Cold Sparks, and LED Glow Globes. Our Game Show MC Nick and his assistant Logan had us ROTFL all night, DJ Glen, karaoke host to the stars, had some serious talent roll up to the Karaoke lounge. DJ Dustin kept the whole house dancing with Silent Disco and Jake, Alex, and Ethan got goofy with our guests in our photo booths. Lastly, we have our lighting tech Brian to thank for the canopy of fairy lights that set our outdoor area aglow.
There were also a few unexpected highlights to the evening, our Safe Indoor Cold Sparks incited an impromptu photo shoot, setting the stage for an epic team photo opportunity and providing flying sparks for romantic shots of our attending couples.
For those of you who attended and those who may have missed it, check out the video produced by Platinum Peek Productions and the Cold Spark Fountain photo shoot captured by Yvonne Goll Photography below!
Everyone involved in the production of this event contributed a high level of enthusiasm, passion, and energy to the project and we were blessed early on with the active involvement and creative contributions of several of our sponsors. Our friends at Avenue Twelve and All About Events were integral to the initial design and layout of the event, providing support and advice from day one. Jackeline and Nicola, the husband and wife creative mitochondrion of Mistura Catering & Events, conceptualized and beautifully executed their culinary vision for the event.
Just Baked SLO provided sweet treats for our after party. Our wineries, CASS, Hammersky, Presqu’ile, and Justin each came prepared with amazing wine, fun swag, and engaged, attentive pourers with plenty of back up wine just in case! George from Central Coast Brewing kept the beer ice cold and flowing all night long and Pati’s “Criu” at Criu Hospitality provided a high level of support to both our vendors and our guests. Lastly, Yvonne Goll Photography and Platinum Peek Productions provided the playful element of documentation, keeping our guests smiling and talking while capturing special moments throughout the evening!
We would like to thank all of the amazing vendors working alongside us to produce tomorrow’s Chamber Mixer and Industry After Party! Without each of their individual contributions this event would not be possible.
Let us introduce these awesome vendors.
All About Events Paso – All About Events LLC is a wedding event rental company located in Paso Robles, California (they also have a SLO location) Whether it’s farmhouse furniture or something elegant and sleek you imagine for your special day, All About Events LLC strives to offer wedding rental necessities and accessories for all event designs. The quality service and products they have delivered to thousands of weddings over the years has earned them several prestigious awards.
Avenue Twelve Rentals – Avenue Twelve is a fun design and rentals studio based in San Luis Obispo, California. They specialize in unique furniture and decor for weddings, parties and events with funky vintage finds and other specialty items that transform any space into something magical, memorable and personal. They also offer custom fabrication and installation services by an experienced design team with a professional background in residential, commercial and set design, as well as styling for events ranging from intimate to extravagant.
Cass Winery– Cass Vineyard and Winery is located in the rolling, oak-studded hills between Paso Robles and Creston on California’s beautiful Central Coast. This area that the vineyard calls home offers quiet serenity for the visitor and an ideal growing environment for wine grapes.
Central Coast Brewing– Now with two locations in San Luis Obispo, Central Coast Brewing is a local crafter of small-batch beers with local flavor. Central Coast Brewing opened in 1998 and is located in beautiful downtown San Luis Obispo. Recognized as one of the premier brewing facilities on California’s Central Coast, CCB is known for its variety of hand-crafted, one-of-a-kind ales and lagers. Whether at the bar enjoying a fresh beer or out on the patio, Central Coast Brewing is your neighborhood brewery
Criú Hospitality Professionals– Providing excellent, qualified temporary staffing and consultation for the California Central Coast wine and event industry. Assisting but not limited to provide staff for your next special event, extra help in the tasting room, and for holiday and festival weekends.
HammerSky Vineyards– HammerSky Vineyards is a distinctive property nestled in the westside region of Paso Robles, California. The ultra-modern tasting room offers award-winning Bordeaux centric wines, hospitality and comfort for all who visit. This picturesque property is a perfect setting for intimate special occasions, celebrations and corporate entertaining, as well as photo and video shoots. They have created an inviting environment that consists of a resorted farmhouse built in 1904, a traditional barn brought in from New Hampshire, a tasting room to serve our estate grown, award-winning wines, and 50 acres of rolling vineyards and meadows.
JUSTIN Vineyards & Winery– Enjoy stunning views of their vineyards from the new Tasting Room. Bathed in natural light, it’s the perfect setting to learn about and taste their wines, including new vintages and limited releases. Along with tasting and tours, JUSTIN offers world-class dining and luxurious accommodations. The views also offer the perfect place to host any special event.
Presqu’ile Winery– Located in the heart of Santa Barbara County’s Santa Maria Valley, Presqu’ile is a small, family-run winery dedicated to crafting exceptional cool-climate Pinot Noir, Chardonnay and Sauvignon Blanc. Made using grapes from our own sustainably certified Presqu’ile Vineyard, and from a handful of the finest winegrowing sites in the valley, their wines capture the essence of their vineyards and vintage, and have earned acclaim for their elegance and balance.
Mistura Catering & Events– Mistura is a modern Peruvian restaurant that is as dynamic as the country it celebrates and its biodiversity. Mistura captures the multicultural spirit of Peru, blending its Native Pre-Columbian and Incas gastronomic heritage with the Spanish, Italian, Chinese and Japanese influences that embody the country’s vibrant cuisine. Mistura is a true homage to the diversity of Peruvian food by proposing flavors that are once familiar yet adventurous and unexpected.
Platinum Peek– Platinum Peek offers services in videography, website development and social media management, in hopes of developing your brand and promoting your image as a business.“OUR STORY IS TELLING YOURS” That is the more than just the ‘tag line’ for Eriksen and Soren Dickens business. It is their passion. Telling stories is what they do. Learning and telling yours is what they do BEST!
Yvonne Goll Photography –Wedding photographers based in San Luis Obispo, California, whether you’re marrying on the Central Coast or on the sun-drenched beaches of Bali, it is their joy to adventure through this part of your love story with you and bring back the images that perfectly capture the moments and emotions that make your wedding day uniquely you.
We’re so excited to be partnering with such an incredible lineup of local industry professionals and we hope you’ll stop by to meet and mingle with them tomorrow! To learn more about each of our contributing vendors, check them out on social media by following the links below!
All About Events Paso
Avenue Twelve Rentals
Cass Winery
Central Coast Brewing
Criú Hospitality Professionals
HammerSky Vineyards
JUSTIN Vineyards & Winery
Mistura Catering & Events
Platinum Peek
Presqu’ile
Yvonne Goll Photography
Kramer Events Industry After Party
We love our Industry friends and family, so when we found out we would be hosting this month’s SLO Chamber of Commerce Membership Mixer, our wheels immediately started turning!
With plans already in the works to transform our warehouse and open our doors to the Chamber community, we couldn’t resist the urge to parlay our mixer into an After Party for the amazing people who make our local wedding and events industry so special!
Please join us Wednesday night for an evening of food, wine, and interactive fun, brought to you by the Kramer Events team in partnership with an absolutely incredible lineup of vendors!
Check out our Amazing Vendors Here
Gain Inside Knowledge From Marketing Consultant Corinne Smith
Since we are in the midst of wedding season, I thought it would be a good time to share some thoughts about dealing with reviews.
Did you know that 90% of millennial brides will check your reviews online before they commit to doing business with you? The number one determining factor in choosing a vendor is a referral from someone within their personal circle. The second determinant is positive reviews online. Like it or not, Google, Yelp, Wedding Wire, The Knot are all a necessary part of the business. And now, reviews get written on social media channels too.
The reason you want great reviews is that it is a persuasive tool in acquiring new business. If you’re rocking your game, you’re going to encourage great customers to write reviews for you. Notice I said great?! A great customer or bride is someone you connect with, who is in your corner and already loves you. You had a great time working with them in the process and in the end they were happy. Those are your ambassadors now. Make it easy for them to write you a kind review by providing the links to the sites that are going to be most helpful to you. You could send them a friendly “checking in – hope you’re off to a wonderful honeymoon” email (yes, a lot of reviews get written on honeymoons… kind of sad right?!). In other words, keep the relationship and connection going – they will spread the good word for you. Brides have friends that are brides or will be brides soon. Again, direct referral – #1 determining factor in vendor hiring decisions.
So, this begs the question, why not make every bride an ambassador? THAT should be the goal of every business. Not all brides are going to connect easily with you, some will take more effort, but if you got a direct referral from every bride you worked with – how would that increase your business? It’s in the realm of real possibility. Do what it takes to connect and understand what your brides are looking for and to the best of your ability, personalize your approach with each bride – meet them where they’re at. Understand their priorities and make those priorities yours. It will pay off.
Your response to a positive review is critical. A response equals validation. Everyone, especially the millennial market, wants, or should we say NEEDS, to be validated. These are the kids that received participation trophies. No, REALLY!! If you don’t respond, it will leave them thinking they made the wrong decision. Do it, it’s like saying thank you for liking us and telling your friends. It’s good business practice.
Now, let’s talk about handling less than great reviews. You may know that the threshold of sharing bad news is very low. Inversely, the threshold of sharing good news is very high. That means that the motivation to write a bad review is very high. The motivation to write a good review is low. AND everyone is a critic. The way you handle a bad review is crucial and reflects even more on you then a great one. Here are some tips on responding to a less-than-awesome review.
1) VALIDATION. See above regarding the participation trophy. When people complain, their need is to be heard and understood. Acknowledgement is validation. It’s important to acknowledge their specific concern.
2) EMPATHIZE. Have you ever been disappointed? It sucks. Being disappointed on your wedding day intensifies the disappointment by 100. Emotions are heightened to astronomical levels the day of and expectations are high. It is the perfect storm if expectations are not met. “It must have been terribly disappointing for you to not have gotten exactly what you expected.” This statement does not have you accepting blame, it has you putting yourself in their shoes – you are now a soft shoulder. The perception is that you are on their side.
3) RESPONSIBILITY. If you did something wrong or didn’t live up to your end of the agreement, own it. Don’t blame others, don’t run and hide because it’s uncomfortable – come clean and be honest.
4) APOLOGIZE. Say the words. It matters more than you can imagine. Even if it wasn’t your responsibility, it mattered enough to them that they needed to let you know. Let them know you’re sorry that it didn’t go the way they wanted it to.
5) VALUE STATEMENT. Ding ding ding, opportunity to state how you do business.
6) IN THE FUTURE. This can be part of your value statement, or if you need to make amends in some way of value, ask that they reach out to you directly so you can handle it.
Not only will your customer feel you took their review to heart, they now know you care about what happened. How many times have you gotten a recommendation from a friend with a story about something that happened and the end of the referral being, “and they took care of it”? We all want to work with people that care about what they are doing and who they are doing it for. So even if things didn’t go perfectly, what does matter at the end of the day, is that your customer and your potential customer knows YOU CARE. Anyone reading your response to a complaint will get that message if you handle it professionally and with empathy.
